The complaints can be made in various ways as follows:

1. In writing or fill in the Labour Complaints form and forward it to the nearest Labour Office by post, fax or email.
2. Present yourself to the nearest Labour Office.
3. Make a call to the nearest Labour Office.
4. Via the Public Complaints Management System (SISPAA)
5. Working for Workers (WFW) application

Complaints are obtained from a variety of sources such as via a complaint by an employee, the public and various parties, including that of agencies.

1. Name, address and telephone number of the party being complained.
2. Name, address and telephone number of the complainant.
3. The issues of complaint.
4. Relevant supporting documents (if any):
   
   

• • Letter of offer / Employment contract.
  • Payslip.
  • Other documents related to the complaint.

1. Labour Ordinance (Sarawak Cap. 76);
   • • On the late payment of wages by employer;
     • On the wrongful deduction of wages; and
     • On the unpaid public holiday wages.
2. Other Complaints;
   • The basic wages lower than Minimum Wages Order 2024.

Please contact the nearest Labour Offices (Department of Labour Office Headquarters & Divisional Offices).

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